Privacy Policy

Last Updated: May 8, 2025

Introduction

Domain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online learning platform at domain.biz. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We collect information that identifies you as an individual when you register for an account, enroll in courses, or interact with our platform. This may include:

Your name, email address, and phone number

Account credentials and authentication information

Payment and billing information

Profile information including educational background and interests

Communications you send to us

Usage Information

We automatically collect certain information about your device and how you interact with our platform, including:

Device type, operating system, and browser information

IP address and general location data

Pages viewed, links clicked, and features accessed

Course progress, completion rates, and assessment results

Time spent on the platform and interaction patterns

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide access to courses, process enrollments, and deliver educational content

Account Management: To create and maintain your account, verify your identity, and manage subscriptions

Payment Processing: To process transactions and prevent fraudulent activity

Communication: To send course updates, administrative messages, and respond to your inquiries

Personalization: To recommend courses, customize content, and improve your learning experience

Analytics: To understand platform usage, measure performance, and identify areas for improvement

Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We engage third-party companies to perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer support. These providers have access to your information only to perform specific tasks and are obligated to protect it.

Instructors and Course Creators

When you enroll in a course, certain information such as your name, progress, and performance may be shared with the instructor to facilitate your learning experience.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is necessary for legal, regulatory, or legitimate business purposes.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You may access, review, and update your account information at any time through your account settings. If you need assistance, contact us at [email protected].

Deletion

You may request deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in those messages. Even if you opt out, we may still send you administrative messages related to your account and services.

Cookie Preferences

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our platform.

Do Not Track

Our platform does not currently respond to Do Not Track signals from browsers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer technology, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Domain

505 Industrial Ave, Ottawa, ON K1G 0Z1, Canada

Email: [email protected]

Phone: +1 613 399 1813

Privacy & Cookie Preferences
We use cookies to enhance your experience and understand how you interact with our platform. You can customize your preferences below.
Essential Cookies
Required for the website to function properly. These cannot be disabled.
Essential Cookies
Required for the website to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information.
Marketing Cookies
Used to deliver personalized content and track advertising effectiveness across platforms.
Data Sale Opt-Out
Control whether your personal information may be shared with third parties for marketing purposes.