Last Updated: May 8, 2025
Domain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online learning platform at domain.biz. Please read this policy carefully to understand our practices regarding your personal data.
We collect information that identifies you as an individual when you register for an account, enroll in courses, or interact with our platform. This may include:
Your name, email address, and phone number
Account credentials and authentication information
Payment and billing information
Profile information including educational background and interests
Communications you send to us
We automatically collect certain information about your device and how you interact with our platform, including:
Device type, operating system, and browser information
IP address and general location data
Pages viewed, links clicked, and features accessed
Course progress, completion rates, and assessment results
Time spent on the platform and interaction patterns
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
We use the information we collect for the following purposes:
Service Delivery: To provide access to courses, process enrollments, and deliver educational content
Account Management: To create and maintain your account, verify your identity, and manage subscriptions
Payment Processing: To process transactions and prevent fraudulent activity
Communication: To send course updates, administrative messages, and respond to your inquiries
Personalization: To recommend courses, customize content, and improve your learning experience
Analytics: To understand platform usage, measure performance, and identify areas for improvement
Legal Compliance: To comply with applicable laws, regulations, and legal processes
We do not sell your personal information. We may share your information in the following circumstances:
We engage third-party companies to perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer support. These providers have access to your information only to perform specific tasks and are obligated to protect it.
When you enroll in a course, certain information such as your name, progress, and performance may be shared with the instructor to facilitate your learning experience.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
We may share your information for any other purpose with your explicit consent.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is necessary for legal, regulatory, or legitimate business purposes.
You have certain rights regarding your personal information:
You may access, review, and update your account information at any time through your account settings. If you need assistance, contact us at [email protected].
You may request deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
You can opt out of receiving promotional emails by following the unsubscribe instructions in those messages. Even if you opt out, we may still send you administrative messages related to your account and services.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our platform.
Our platform does not currently respond to Do Not Track signals from browsers.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer technology, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Domain
505 Industrial Ave, Ottawa, ON K1G 0Z1, Canada
Email: [email protected]
Phone: +1 613 399 1813